Essential information on rates, included services, cancellation terms, payment methods and arrival and departure times.
Rates and included services
We will be happy to provide our rates on request.
The price includes all ancillary costs, bed linen, hand and bath towels, parking, and a ski boot dryer. Also included is the 'Mobilcard', which allows you to use all public transport in South Tyrol free of charge.
The Finnish wood-fired sauna at the farmhouse is available to book for exclusive use at an additional cost of €20.00. This price includes a sauna towel and a bathrobe. On very hot summer days, operation may be limited due to high outdoor temperatures.
For stays of up to seven nights, a one-time short-stay supplement applies..
All guests aged 14 and over are also required to pay the local tourist tax. This amounts to €2.90 per person per night and is not included in the total price of your stay.
We are happy to make our washing machine available to you for a fee of €5.
We kindly ask for your understanding that pets are not allowed in the chalets.
Cancellation policy
You do not have the right to withdraw under the Consumer Protection Code. However, the following cancellation terms are available:
You may cancel your booking free of charge up to 3 months before your arrival date.
Between 3 months and 4 weeks before arrival, the cancellation fee is50% of the total booking amount.
If you cancel within the last 4 weeks before arrival, the cancellation fee is 80% of the total booking amount.
We recommend the “Roter Hahn” cancellation protection as an additional service. You can find information on the benefits of the travel cancellation insurance here.
Payment terms
To confirm your reservation, please pay a deposit of 25% of the total amount to the following bank account: Lorenz Pircher Raiffeisenkasse Ritten IBAN: IT 15 I 08187 11600 000000727199 SWIFT-BIC: CCRTIT2TRIT Your booking will be confirmed as soon as the deposit has been credited to our account within 10 days of making your reservation.
Arrival and departure
The chalets are available from 3 pm on the day of arrival. Early check-in is also possible by arrangement.
On the day of departure, we kindly ask you to vacate the chalet by 10 am. A late check-out is available on request for an additional charge.
